This is, according to our Brother MFC-9840CDW Laser Fax/Scanner/Copier LCD alert message an "TONER END LIFE" toner cartridge that must be REPLACED.

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Just before we get a "Toner End Life" alert we get a "Toner Low" alert with the following message; "Prepare New Black (BK), Cyan (C), Magenta (M) & Yellow (Y) Toner Cartridge." Why do all cartridges show as "LOW" at the same time?  How many cartridges have been discarded when they still had plenty of toner left in them? How many have you thrown away? How much money has this cost you?

This time we thought we would check these Brother alerts for true facts, or misrepresentations.

What do you think? Is this a Brother Company "RIPP OFF"! Is this happening to YOU? BUYER BEWARE!

brother laser toner cartridge at end of life before toner cartridge opened for testing

***** Test Results *****

Cartridge opened, test results;
lots of toner still inside this "Toner End Life" cartridge.
 
Brother toner from "Toner End Life" cartridge filled this pint jar. Represents about half of toner when filled.

brother laser toner cartridge at end of life opened, test results show a lot of toner still inside the end of life cartridge     brother laser toner cartridge at end of life opened still filled pint jar

Brother at "Toner End Life" cartridge with residual toner removed weighted in at 20.7 oz.

 at end of life brother laser toner cartidge with residual toner removed, weighted 20.7 oz

Brother toner from "Toner End Life" cartridge filled this pint jar and weighted 9.6 oz.
 
Minus the 6.6 oz for the empty jar, that results in 3.0 oz of residual toner left in an "Toner End Life" (Brother) cartridge.

at end of life brother laser toner cartidge residual toner in mason pint jar weighted 9.6 oz   mason pint jar weighted 6.6 oz before at end of life brother laser toner cartidge residual toner was put in jar

Brother toner from "Toner End Life" cartridge filled this pint jar and weighted 9.6 oz.
 
The pint jar weighted 6.6 oz, resulting in 3 oz of residual toner.

 Is this a Brother "Toner End Life", or a Brother International Corporation Consumer Rip Off?

Brother International Corporation, USA
swsup@brother.com


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